Lately customer service has been crappy to mediocre at most retail stores. Krudco Skate Shop in Rochester, NY is not that, or anything close, they are pleasant, efficient, and knowledgable. The store offers a wide range of products at good prices, everything I needed to outfit my custom Roar deck. Raquan and Aaron (owner) had the right width trucks I needed and the perfect wheels to complete the project. Thanks again Krudco!